This policy aims to describe the management procedures of the website telese.uk (hereinafter: the “Site”) concerning the processing of personal data of users.
This is a general notice made in accordance with Article 13 of Regulation (EU) 2016/679 regarding the protection of individuals concerning the processing of personal data, as well as the free movement of such data (hereinafter: the “Regulation”), addressed to all users who visit, register, and/or interact with the services offered through the Site.
The data controller (hereinafter: the “Controller”) is:
Progetto 2024 LTD
515 Kings Road, London
SW10 0TX
Company Number 12349900
Has VAT 340294127
Eroi number: GB340294127000
UTR: 6465014281
Phone: +44 0207 352 9573
Email: info@telese.uk
This notice will explain the purposes and methods with which the Controller collects and processes your personal data, which data categories are processed, what rights data subjects have, and how they can be exercised.
This notice applies exclusively to this Site. Therefore, the Controller does not assume any responsibility regarding other websites that may be visited through hyperlinks on the site.
Users are encouraged to read this policy before providing any personal information of any kind.
Categories of personal data
Navigation Data
The IT systems and software procedures responsible for the functioning of this Site acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols.
These are data that are not collected to be associated with identified data subjects, but which by their nature could, through processing and association with data held by third parties, allow users to be identified.
This category includes IP addresses or domain names of the computers used by users accessing the site, URI (Uniform Resource Identifier) addresses of requested resources, request time, the method used to submit the request to the server, the size of the file received in response, the numeric code indicating the response status from the server (successful, error, etc.), and other parameters related to the user’s operating system and computing environment.
This data is used solely for the purpose of obtaining anonymous statistical information about the use of the Site and to monitor its correct functioning. It is deleted immediately after processing. Data may be used for the detection of responsibility in case of hypothetical cybercrimes committed to the Site.
Data provided voluntarily by the user
Except for the aforementioned navigation data, the Controller will acquire personal data voluntarily provided by the user through the Site to register and create an account, to manage requests received by email, for completing the contact form, and those provided through telephone contact with customer service. For example, the Site will acquire the user’s first name, last name, language, and email address.
Any other information voluntarily provided in the free field of the contact form and/or during the call, which is deemed useful for the request, will be processed according to the principles of fairness, transparency, and relevance, in accordance with this policy and applicable laws.
If third-party personal data is provided, it will be done solely under the user’s responsibility, who guarantees the right to disclose or share such data, holding the Controller and its suppliers harmless from any consequence or liability towards said third parties.
Data collected during the use of online booking services and newsletters
The Controller will acquire certain personal data relating to the user for the provision of services offered through the Site (e.g., newsletter subscription, booking). For example, the Site will acquire the user’s first name, last name, shipping and billing address, payment method details, and email address.
Through the Site, the Controller will not acquire sensitive data or data belonging to special categories as per Article 9 of Regulation (EU) 2016/679 or data related to criminal convictions or offenses. If such data (e.g., food allergies, disabilities, health status) is communicated by the user to personalize the requested services, it will be processed in accordance with the applicable legal provisions, solely to respond to the requests within the services offered and no longer than necessary for the execution of the relationship.
If third-party personal data is provided during booking, it will be done solely under the user’s responsibility, who guarantees the right to disclose or share such data, holding the Controller and its suppliers harmless from any consequence or liability towards said third parties.
The personal data mentioned above will be processed by the Controller solely for the purposes and within the limits specified in the following paragraph.
Minors
All services provided by the Site are intended for an adult audience. According to Article 8 of Regulation (EU) 2016/679, if the data subject is a minor, the processing of data covered by this notice will be lawful only if and to the extent that consent is given or authorized by the holder of parental responsibility, with appropriate documentation provided.
Purpose and Legal Basis of Processing
For the provision of requested services
The data indicated in paragraph 1, letter b), will be processed by the Controller to allow registration on the Site and access to the services directly related to it, based on the user’s consent. Providing these data is optional for the service requested by the user, but failure to provide them will result in the inability to obtain the requested service.
The data indicated in paragraph 1, letter c), will be processed to execute the contract with the Controller. Providing these data is necessary to enable the performance of the contract and to carry out the requested operations.
For marketing purposes
With your specific consent, the Controller may process your data to send commercial communications through automated systems (e.g., email, SMS, app notifications) and traditional systems (e.g., postal mail).
For this processing purpose, the data of paragraph 1, letters b) and c), will be used.
The consent given can be revoked at any time by writing to info@telese.uk. Consent may also be revoked only with regard to automated contact systems while continuing to receive postal communications.
For profiling purposes
With your specific consent, the Controller may process your data to understand your habits and interests and offer products and services that you may like.
For this purpose, the company may process the data of paragraph 1, letters b) and c).
The consent given can be revoked at any time by writing to info@telese.uk.
Processing Methods and Location
The processing of your personal data will be carried out using appropriate paper, electronic, and/or telematic tools, with methods strictly related to the purposes described above and, in any case, in a way that ensures the security and confidentiality of the data.
The data will be processed at the Controller’s operational offices and any other location where the parties involved in the processing, such as processors, are located within the European Economic Area.
For further information, you can contact the Controller at info@telese.uk.
Categories of Data Recipients and Purpose of Communication
The Controller may communicate some of your personal data to third parties, such as external consultants and subcontracting companies providing services related to the requested operations and managing the relationship with the user in all its phases (e.g., responding to technical support requests and improving the service). These third parties will process the personal data as data processors.
The list of data processors can be requested at any time from the Controller by writing to info@telese.uk.
Data Retention Period and Duration of Processing
Your data will be stored for the entire duration of the contractual relationship with the Controller. After the relationship ends for any reason, the data will be kept for a period of 10 years solely for the protection of the Controller’s rights and compliance with legal obligations.
Regarding marketing processing as indicated in letter d) of paragraph 2, the data will be processed for the duration of the contract unless consent is revoked.
Regarding profiling data processing, the data will be processed for a maximum period of 12 months or for a different period required by law or by decisions from the Data Protection Authority. After that period, the data will be permanently deleted unless necessary for other purposes.
Rights of Data Subjects
You have the following rights, in accordance with applicable law:
Right of access: Request and obtain information related to the processing of your personal data and a copy of the data.
Right to data portability: Request and receive your personal data in a structured, commonly used, and machine-readable format, and request its transfer to another data controller.
Right to rectification: Request and obtain the correction of inaccurate or incomplete data.
Right to deletion and limitation: Request and obtain the deletion and/or limitation of the processing of your personal data if they are not necessary for the purposes mentioned above.
Right to object to processing and automated decision-making: You can object at any time to the processing of your data, unless legitimate reasons for processing prevail.
Requests regarding these rights must be addressed to Progetto 2024 LTD at info@telese.uk. To process your request correctly and promptly, please provide your name, contact details, a valid ID copy, and, if you have subscribed to the newsletter, the email address where the service is activated.
Changes to this Privacy Policy
The Controller reserves the right, at its sole discretion, to modify and/or otherwise amend this Privacy Policy at any time.
Such modifications and/or integrations will be published on the telese.uk Site and will be effective immediately after publication. Therefore, please periodically review this Privacy Policy.
Continuing to browse the Site pages and completing the online form and/or making reservations after the publication of changes and/or additions to this Privacy Policy will constitute acceptance of the policy as modified and/or supplemented.
